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on 01-04-2020 11:31
Solved! Go to Solution.
Accepted Solutions
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on 01-04-2020 11:44
You are not alone.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
Guide: How to find help & contact O2
That's all we've got to offer, sorry.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 01-04-2020 11:44
You are not alone.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
Guide: How to find help & contact O2
That's all we've got to offer, sorry.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 01-04-2020 11:44
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
If your calls are not being allowed, you can use Skype to call the number above.
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 01-04-2020 12:13
What are O2 doing to help people during the coronavirus crisis, apart from the absolute joke that is giving government and NHS websites for free.
I have lost my job and have no idea when the next penny will be coming into my bank account.
Something has to be done.
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on 01-04-2020 12:15
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on 01-04-2020 12:15
O2 are doing very little to help.
Official advice is to keep trying.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 01-04-2020 17:57
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on 01-04-2020 18:00
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on 01-04-2020 18:01
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on 01-04-2020 18:56
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on 01-04-2020 18:56
O2 do seem to be behind the curve here - it's all well and good saying talk to us only for calls to be dropped over and over again (as I well know!) - O2 need to look at spreading the call levels if they introduced an automatic 14 day grace period pass your payment due date a lot of people would be able to make it to the next pay day and wouldn't need to phone up.
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on 07-04-2020 12:24

