23-11-2016 09:19 - edited 23-11-2016 13:42
23-11-2016 09:19 - edited 23-11-2016 13:42
Sirs
Solved! Go to Solution.
on
23-11-2016
09:23
- last edited on
23-11-2016
22:18
by
MichaelL
Unfortunately @Anonymous you are not emailing O2 here.
This is a customer to customer forum so we cannot help with account issues.
I suggest you call and speak to CS http://www.o2.co.uk/contactus and not use live chat for this kind of issue.
Also you calls for refusal to pay any late or reconnection fees will not be heeded here either.
Best of luck.
on
23-11-2016
09:23
- last edited on
23-11-2016
22:18
by
MichaelL
Unfortunately @Anonymous you are not emailing O2 here.
This is a customer to customer forum so we cannot help with account issues.
I suggest you call and speak to CS http://www.o2.co.uk/contactus and not use live chat for this kind of issue.
Also you calls for refusal to pay any late or reconnection fees will not be heeded here either.
Best of luck.
on
23-11-2016
09:32
- last edited on
23-11-2016
22:18
by
MichaelL
on
23-11-2016
09:32
- last edited on
23-11-2016
22:18
by
MichaelL
You need to call for account queries as I'm sure live chat don't have access to all systems.
If you have a grievance then you can email the address in the link above under how to complain
on
23-11-2016
10:54
- last edited on
23-11-2016
22:19
by
MichaelL
on
23-11-2016
10:54
- last edited on
23-11-2016
22:19
by
MichaelL
Late is late, regardless. I can't see them waving the reconnection fee. Ps, if you charge your billing date, the chance is that months bill will be higher.
on
23-11-2016
11:38
- last edited on
23-11-2016
22:19
by
MichaelL
on
23-11-2016
11:38
- last edited on
23-11-2016
22:19
by
MichaelL
Let's just hope that @Anonymous comes back to the thread....However with the forum email system running about 12 hrs behind... it may be very late before he receives notification of the responses.
Veritas Numquam Perit
on
23-11-2016
11:43
- last edited on
23-11-2016
22:19
by
MichaelL
on
23-11-2016
11:43
- last edited on
23-11-2016
22:19
by
MichaelL
Well I did tag him immediately but we won't expect him back for another 10 hours or so......
on
23-11-2016
13:09
- last edited on
23-11-2016
22:19
by
MichaelL
on
23-11-2016
13:09
- last edited on
23-11-2016
22:19
by
MichaelL
Hope the OP comes back to remove his account number.