Overcharged

[Andy02]

Hi can someone explain why the contract I had cancelled a few months ago which was £10 a month. I have been charged £182.30????

[Bambino · Accepted solution]

@Andy02 It sounds as if you didn't actually cancel: Cancelling your contract - An updated guide - O2 Community 

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[MI5]

@Andy02 

If the contract hadn't reached it's minimum term you would have been charged for the full amount owing. 

Guide: How does O2 Refresh work? 

[Andy02]

I was actually on call to o2 a few mi the ago when I ended the contract and they said to me that there was one last payment and 3 mo the later they have taken out a huge amount