Solved: Overcharged

Erestatesltd · ‎04-02-2021

There’s 3 direct debits are charged for my account why ??

MI5 · ‎04-02-2021

You have one for your device plan and one for your airtime.

Additionally, if you have insurance, this will be a third one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-02-2021

@Erestatesltd

You have one for your device plan and one for your airtime.

Additionally, if you have insurance, this will be a third one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Overcharged

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14