Solved: Overcharge and no help hotline

Bryanvillager · ‎06-06-2023

I just received a call from 0870600xxxx, and talk for 3 mins in one call only, why I’ve been charged for £7? And the record showing me got 6 nos of call at almost the same time? It’s ridiculous!
And, why I need to pay for this number even it is calling from them?

MI5 · ‎06-06-2023

@Bryanvillager

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-06-2023

@Bryanvillager

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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