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Over charged

AnnieB
Level 1: Joiner
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on ‎03-06-2020 13:54

on ‎03-06-2020 13:54

I have had a Direct Debit taken for more than my monthly invoice - i cannot find a way of talking to O2, does anyone know if they even have web chat

 

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Bambino
Level 84: Resplendent
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on ‎03-06-2020 13:57

on ‎03-06-2020 13:57

@AnnieB All numbers are in the link below. 0800 587 4005 seems to be the best to try first.

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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bigdavie88
Level 9: Fired up
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on ‎09-06-2020 21:55

on ‎09-06-2020 21:55

Have you logged into your o2 account via the app or computer and looked at your bill?
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