on 01-07-2020 12:28
on 01-07-2020 12:32
Some things are excluded from spend caps Guide: Spend caps on O2
You can see what the extra charges are for in your MyO2 http://www.o2.co.uk/myo2
or by calling customer service Guide: Coronavirus Community Help and Support
on 01-07-2020 12:33
on 03-07-2020 13:03
on 03-07-2020 13:15
on 03-07-2020 13:15
Say you've lost your phone to get put through to an advisor.
We can't do anything else for you here on the community I'm afraid, sorry.
on 03-07-2020 13:32
on 03-07-2020 13:32
Hey @Tiegan just checking did you get this sorted out?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 03-07-2020 13:54
on 03-07-2020 19:10
on 03-07-2020 19:10
You need to keep trying @Tiegan
8,00am is the best time to call.