Over charge on bill

[Flyingbiker59]

My latest bill shows a cost of £8.02. My new contract shows the monthly cost should be £7.99. My latest bill shows no additional monthly cost so can you tell me why the bill is higher than the contract price.

[Bambino]

@Flyingbiker59 This is a customer to customer community, not O2. We have no access to anyone else's account.
If you want to waste your time querying an extra 3 pence on your bill, you need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.

Best time to call is 8 am.

[Enlli]

They are the extra days between the start of your order till your billing date

Next one will be £7.99