Outstanding bill

[Denva]

Hi

I have recently seen a default on an old o2 phone account for an outstanding amount of £9.00 could you please clarify if this is correct and if so tell me where it is from and how to clear the debt. I believed that when I left o2 everything was paid off by direct debit.

Regards

Denva Clegg

[jonsie · Accepted solution]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm