Outstanding bill payment

[Anonymous]

I have recently looked at my credit report and it seems I owe o2 £7 from when I had a contract out with them some years ago. This is news to me as I've never had any letters or contact from them asking for payment. I can't remember my old number or any details apart from the obvious (my names and address) how would I go about paying this off so that I can stop 'defaulting' on payment and improve my credit rating!

[Cleoriff · Accepted solution]

Hi @Anonymous the best thing you can do is ring customer services and make payment that way. You need someone to take a note that you have paid it http://www.o2.co.uk/contactus

Sadly it may not have any effect on your credit rating for some time though...

[Anonymous]

Thank you I no it may take some time but the sooner I can get it paid the better. Just a shame someone from o2 didn't contact me about this asap, as this was from a contract I had out almost 5 years ago! Had I not checked my credit report it could have gone on for much longer 

[MI5]

It comes off after 6 years automatically so I'd be inclined to ignore it.

[jonsie]

I very much doubt O2 would be able to take the payment now or even have a record of it after so long. Debts are usually passed on though for £7 you would have hoped to have received some communication from them 5 years ago. Sadly this happens all too often. You merely need to search 'credit default' in the box at the top of the community pages.