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Anonymous
Posts: 0

Outboard sales lie to hit targets

[ Edited ]

As a follow on from my last message I had a girl from THE COMPLAINTS TEAM on the phone to sort out my problem her big idea was to offer a £3.00 yes a whole  £3.00 reduction in my monthly contract cost so that's a total of £44.00 I take it the people in the COMPLAINTS TEAM don't solve many problems her attitude was take the £3.00 and be happy and as for the lying sales rep who don't work for 02 just in some call centre somewhere  they can tell you anything on the phone

 

Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: Outboard sales lie to hit targets

It's hard to know what to say to you, people responded to your last post, but you've ignored them to post again.

 

I think you need to calm down and get this sorted out slowly and clearly.

 

Just ranting in the forum won't help you.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Anonymous
Posts: 0

Re: Outboard sales lie to hit targets

And how do I get it sorted by taking the 3.00 of my monthly bill no thanks I will be taking this as far as I can and as for ranting here people need to know what 02 sales and the care team are like before getting  into a contract 

Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: Outboard sales lie to hit targets

You can only get it sorted out (whatever you're asking for) by approaching O2 in a calm and ordered way explaining clearly what has gone wrong, and maybe they will help you.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Anonymous
Posts: 0

Re: Outboard sales lie to hit targets

I know but I have been doing that for a week now and getting nowhere as for what I am asking for I just want them to give me what I was sold nothing more or less just what the sales team sold me 

Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: Outboard sales lie to hit targets

You can always make a formal complaint.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Anonymous
Posts: 0

Re: Outboard sales lie to hit targets

You never get to speak to anyone apart from the muppets I am going to try the legal route and go from there but I will still be posting on any form to let people how the 02 system works and how the outbound sales team hit there targets