on 07-12-2018 09:03
Still cannot send texts this a.m. even though your supposed live tracker says that service has been restored to my postcode area. Cannot contact you by phone(swamped, I think.) and obviously not by text. Get it sorted please. Am with Tesco mobile . Never had problem for years! Live Chat also unavailable( also swamped I suspect.)
Solved! Go to Solution.
on 07-12-2018 09:07
@JohnTMReboot your phone a few times. I did and mine is working normally now
Join the discussions here https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1178149#M28241
Veritas Numquam Perit
on 07-12-2018 09:07
@JohnTMReboot your phone a few times. I did and mine is working normally now
Join the discussions here https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1178149#M28241
Veritas Numquam Perit
on 07-12-2018 09:14
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 07-12-2018 10:04
Thanks for reporting issues with the network. We have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback.
Thanks,
The community team.
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