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Outage

JohnTM
Level 1: Joiner
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Still cannot send texts this a.m. even though your supposed live tracker says that service has been restored to my postcode area. Cannot contact you by phone(swamped, I think.) and obviously not by text. Get it sorted please. Am with Tesco mobile . Never had problem for years! Live Chat also unavailable( also swamped I suspect.)

 

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Cleoriff
Level 94: Supreme
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@JohnTMReboot your phone a few times. I did and mine is working normally now

 

Join the discussions here https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1178149#M28241

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122826 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@JohnTMReboot your phone a few times. I did and mine is working normally now

 

Join the discussions here https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1178149#M28241

Veritas Numquam Perit

Girl in a jacket
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gmarkj
Level 66: Unequalled
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Registered:
Think the problem is tesco related. My OH uses them and just had duplicates of medsages coming through.
She uses the FB app to sms as well...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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EmilieT
Former Staff
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Thanks for reporting issues with the network. We have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback. 

 

Thanks, 

 

The community team. 

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