Out of contract

[Jewels]

Hi
My contract ended at the end of November and I’m now on a monthly rolling charge . I have bought a new phone and contract with O2 via mobile phones direct. I kept my number. Do I need to cancel my rolling monthly contract with O2?

[Cleoriff]

@Jewels 

No, your new contract with O2 should have cancelled your old one.

Edited to add, just to make sure (as I don't know whether you upgraded) you should call O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

[Bambino]

Deleted by me

[MI5 · Accepted solution]

@Jewels 

If you've migrated your number to the new contract, your old one will have ended at the point of migration.

You can't have 2 contracts with the same number.

[Jewels]

Thank you. It’s just that my o2 contract and bills information has not updated in the app ??

[Jewels]

Thank you