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Orders keep getting cancelled

Anonymous
Not applicable
I took out a new 02 pay monthly contract when the iPhone 5 was released and I want to take out another for my partner,I have ordered one twice now and my order keeps getting cancelled! Can anyone explain why please? I don't have credit issues?
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Anonymous
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Your almost guaranteed to fail credit check if you try to keep ordering in short space of time. Speak to credit referrals team they can over turn credit checks.

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perksie
Level 69: Guiding Light
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Registered:

Ordering two new contracts in quick succession may have created a credit issue.

 

You could ask to speak to the Credit Referrals team to see if they can advise you.

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macblank
Level 15: Gaining a Reputation
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Often if u get credit checked more than once a fortnight u can fail JUST for that reason.
Old Phone Geek!!! A Mobile User Since 1993
Samsung Galaxy S3

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Anonymous
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Your almost guaranteed to fail credit check if you try to keep ordering in short space of time. Speak to credit referrals team they can over turn credit checks.
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Anonymous
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I sent of an email last week to the credit referrals team last weekend, after being rejected for an additional contract, even though I have a perfect credit rating with Experian. 

 

A week later im still waiting on a reply, so don't expect an instant response.

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