cancel
Showing results for 
Search instead for 
Did you mean: 

Ordered sim only 4 days ago -still no SIM and nothing in my02

Ben_Corfield
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Ordered sim only 4 days ago -still not sim received and nothing showing in my02
Message 1 of 7
711 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 127533 Posts
  • 614 Topics
  • 22169 Solutions
Registered:

@Ben_Corfield 

Everything is running real slow at the moment due to short staff.

Just hang on in there mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 7
708 Views

jonsie
Level 94: Supreme
  • 86995 Posts
  • 594 Topics
  • 5123 Solutions
Registered:

4 days ago so this would be the first full working day?

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 3 of 7
688 Views

Osprey937
Level 1: Joiner
  • 7 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi Ben, I wish I was in your position - I can't even order a new SIM. How did you do it?

 

Seems like there's nobody taking calls or doing live chat. 

 

I have a new phone I can't use because I can't order the nano SIM.

 

I've been with O2 so long, I can't imagine getting a different service provider, but it could happen.

Message 4 of 7
674 Views

Cleoriff
  • 111871 Posts
  • 800 Topics
  • 6584 Solutions
Registered:

@Osprey937 

O2 are on a very reduced service due to the current situation. All networks are the same.

Your best time to get through is 8am Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
Message 5 of 7
659 Views

gmarkj
Level 59: Quartermaster
  • 8931 Posts
  • 90 Topics
  • 704 Solutions
Registered:
Have you checked your current sim @Osprey937 to see if you can push the middle bit out to make it smaller?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 6 of 7
650 Views

Osprey937
  • 7 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thanks Cleoriff, I'll try an early call.

 

Gmark, I currently have the same solid micro SIM I've had since early 2014 - possibly several years earlier.

Message 7 of 7
639 Views