Solved: Ordered phone

Dani993 · ‎15-12-2021

I ordered a 2 Samsung phones over a week ago now and received a text saying it’s our of stock, can you tell me when I will be receiving my item?

Its under the name xxxx xxxxxx xxxxxxxxx x xxxxxx xxxxxxxxx phone numbers

xxxxx xxxxxx

‭xxxxx xxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

MI5 · ‎15-12-2021

@Dani993

The forum is public so please remove your personal details.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎15-12-2021

@Dani993

The forum is public so please remove your personal details.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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