Ordered on 1st of march and not been delivered yet

Marie5 · ‎30-03-2020

I ordered 2 phones on the 1st of march, paid the deposits and not arrived yet

MI5 · ‎30-03-2020

You'll need to chase up with customer services Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2Adnan · ‎30-03-2020

Hi Marie

have you received any emails from o2 regarding your order since you paid the deposits?

maybe an email with an order number beginning with "MS-" or any kind of acknowledgement for your deposit payment

were you already an existing customer with o2 before you placed these 2 new orders?

jonsie · ‎30-03-2020

Quite possibly out of stock too.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marie5 · ‎30-03-2020

Yes recieved emails with order numbers

jonsie · ‎30-03-2020

You won't get anything else until you get the dispatch email with tracking details

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Ordered on 1st of march and not been delivered yet

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Arrears