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Ordered on 1st of march and not been delivered yet

Marie5
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I ordered 2 phones on the 1st of march, paid the deposits and not arrived yet
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MI5
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@Marie5 

You'll need to chase up with customer services Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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O2Adnan
O2 Support
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Hi Marie

 

have you received any emails from o2 regarding your order since you paid the deposits?

 

maybe an email with an order number beginning with "MS-" or any kind of acknowledgement for your deposit payment 

 

were you already an existing customer with o2 before you placed these 2 new orders?

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jonsie
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Marie5
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Yes recieved emails with order numbers
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jonsie
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You won't get anything else until you get the dispatch email with tracking details

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