Solved: Order

Nigel1902 · ‎25-01-2023

Trying to place an order. Check out sent a code - I can't access as the handset is broke.

gmarkj · ‎25-01-2023

@Nigel1902 wrote:

I can't the phone doesn't work !

Do you mean you can't call customer services, or you can't put the sim in another phone?

You can either use Skype to call the 0800 number (which you should be able to do as you are posting on the community) - Guide: A Guide to Skype - or message customer services using social media (again, using t'interweb)...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

madasaf1sh · ‎25-01-2023

@Nigel1902

You need to speak to the Sales Team direct on 0800 081 0255

And they should be able to help you

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Enlli · ‎25-01-2023

Suggest you talk to the sales team

you can call them on 0800 081 0255

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Alternatively Message them

Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

gmarkj · ‎25-01-2023

Can you put the sim in another phone @Nigel1902 ?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Nigel1902 · ‎25-01-2023

I can't the phone doesn't work !

gmarkj · ‎25-01-2023

@Nigel1902 wrote:

I can't the phone doesn't work !

Do you mean you can't call customer services, or you can't put the sim in another phone?

You can either use Skype to call the 0800 number (which you should be able to do as you are posting on the community) - Guide: A Guide to Skype - or message customer services using social media (again, using t'interweb)...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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