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Aron1
Level 1: Joiner
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I have ordered something and paid £50 upfront,there is still nothing on my account to say I have placed an order.
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MI5
Level 94: Supreme
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@Aron1 

It could be out of stock or you could have been referred for credit checks. 

The only way you'll know is to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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Any news on the status of your order @Aron1

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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