Order

Chloe7 · ‎15-04-2020

My order has been dispatched but I’m unable to track it on my02?

Cleoriff · ‎15-04-2020

@Chloe7

Probably will catch up tomorrow. Running slowly

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

Veritas Numquam Perit

Chloe7 · ‎15-04-2020

If 02 say that my phone will be delivered tomorrow but the courier says Friday, who is more accurate to go by?

MI5 · ‎15-04-2020

The courier.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Dwayne95 · ‎15-04-2020

I have ordered a new phone a week ago but its not been dispatched, what do I have to do to get an update

jonsie · ‎15-04-2020

@Dwayne95 wrote:
I have ordered a new phone a week ago but its not been dispatched, what do I have to do to get an update

It's probably out of stock. You can only wait.

Call CS for an update

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