Order

Cheyenne1 · ‎08-04-2020

Why has money been removed from my account if my order has not been confirmed

MI5 · ‎08-04-2020

It is held as a shadow by your bank until the money is claimed by O2.

If not, it is returned to your cleared funds in 4 to 5 days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎08-04-2020

Hi @Cheyenne1

It will be reserved funds. If the order is not accepted then the money will be returned to your bank

Veritas Numquam Perit

Cheyenne1 · ‎08-04-2020

Okay thank you

MI5 · ‎08-04-2020

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎08-04-2020

Hope you hear something soon @Cheyenne1

Veritas Numquam Perit

O2

Order

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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