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Gem5
Level 1: Joiner
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on ‎23-05-2022 21:19

on ‎23-05-2022 21:19

I ordered a new Samsung flip device yesterday evening. Payed the required upfront fee, received all of the paper work last night. Stated it would be delivered today and I’ve not heard anything from o2 at all since yesterday no emails etc at all. 

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MI5
Level 94: Supreme
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on ‎23-05-2022 21:28

on ‎23-05-2022 21:28

@Gem5 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Gem5
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on ‎23-05-2022 21:41

on ‎23-05-2022 21:41

Thank you I have already messaged on social media. Nothing back as of yet. 🙈

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