Order of the Samsung Tab S 10.5

[Anonymous]

Hi has anyone else ordered the Samsung tab S 10.5?

I ordered mine on the 8th Oct and still not recived it. Nothing from O2 to tell me when I will be getting it or even if its in stock.  I have chatted on line and the stock checker is not working and keep getting to message them again another time.

Quite poor since I have my phone contract with them and this is an add on to my current phone contract.

[Anonymous]

Cant say it better myself

[Anonymous]

Hi

We've seen before where a person has ordered and it shows in Stock.

Then not too long after an email says out of stock.

I agree they should have more communication with online ordering - making it more clear.

[Cleoriff]

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@Anonymous wrote:
@Anonymous @Cleoriff,

Cos I have a offer which is making the device £30 cheaper than amazon, if I do it as the same through the shop. The device make it £168 more than the plan I have got.

I have asked at the shop and they dont offer the same plan

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As soon as you explained this again...I knew I had read it previously (thanks for clarifying again though)

So...you are damned if you do and damned if you don't. Ridiculous state of affairs

[jonsie]

We have heard this problem so many times lately. Numerous threads about this and until the web pages show live stock it will just keep happening. But what the hell, O2 have your money and are laughing all the way to the bank knowing that you are unlikely to cancel because of the carrot and stick.

Hopefully once you make the complaint you will get the item appearing back in stock as if by magic.

[Anonymous]

Here it is @Toby . I brought help @Anonymous . Toby can access your account and try to investigate what is going on. So you are in good hands. Good luck and keep us posted 

[Anonymous]

@rosadocs

@Toby@Anonymous

Hi amazing its been processed and is out for delivery what a shock. The power of O2 community. A huge thank you all.

[Cleoriff]

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@Anonymous wrote:

@rosadocs

@Toby@Anonymous

Hi amazing its been processed and is out for delivery what a shock. The power of O2 community. A huge thank you all.

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Great news @Anonymous  Really pleased for you...:smileywink:

[Anonymous]

@Cleoriff

Thank you very much, just shocked concidering it was out of stock eairlier in the day

[Cleoriff]

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@Anonymous wrote:
@Cleoriff

Thank you very much, just shocked concidering it was out of stock eairlier in the day

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It may well have shown out of stock for you Paul...but you have had a lot of help with your order from Rosadosc and Toby.... Anyway please come back and let us know what you think, when it arrives?

I really am interested. I was thinking of getting this as birthday gift for a family member in the new year...

[MI5]

You're right Cleoriff - Gotta give credit to Toby and Rosadosc for this