Solved: Order confirmation

Sam011 · ‎09-09-2022

Recently placed an upgrade order and got a mail like this.
Did this means order confirmed and waiting for restocking ?

Hi xxxx

Sorry to bring bad news, your order is out of stock.

But we're on the case. We're doing everything we can to deliver your
order (number: ms-xxxxxx) as soon as possible.

For deliveries

We'll send you an email or text when your order's on its way.

MI5 · ‎09-09-2022

@Sam011

Yes, that's correct

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

jonsie · ‎09-09-2022

It certainly sounds like you have been accepted

If you want to be certain give the sales team a call or message them on social media if you prefer

call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎09-09-2022

@Sam011

Yes, that's correct

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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