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Matt510
Level 1: Joiner
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I ordered an IPad Pro in December 2021, and after FOUR months of being told you have zero stock, I log on today to discover you have cancelled my order. 
Absolutely appalling, I have been with O2 for years, and have multiple bills come out of my account, but now that’s soon going to change. 

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Bambino
Level 78: King of Kings
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@Matt510 This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202 or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



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Message 2 of 9
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Bambino
Level 78: King of Kings
  • 19834 Posts
  • 961 Topics
  • 2828 Solutions
Registered:

@Matt510 This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202 or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



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Message 2 of 9
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Ashumubu
Level 1: Joiner
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Hi can cancel my new order 

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Ashumubu
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Hi

Message 4 of 9
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Ashumubu
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I watch 7 series 

Message 5 of 9
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MI5
Level 94: Supreme
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@Ashumubu 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Ashumubu
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Hi I order I watch 7 series  10days ago so please cancel me my order No is xxxxxxxxx

 

[Mod edit: Please do not post order numbers on the public board. Thanks!]

Message 7 of 9
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MI5
Level 94: Supreme
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Registered:

See above

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 9
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Ashumubu
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My 02 number is xxxxxxxxxxx this my number Hi I order I watch 7 series  10days ago so please cancel me my order No is xxxxxxxxx

 

[Mod edit: Please do not post order numbers on the public board. Thanks!]

Message 9 of 9
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