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Order cancelled?

Anonymous
Not applicable
I have a contract with o2 already and recently ordered another on my account for my wife, the order was successful and I received an email to say it had been placed and the email contained the new mobile number. I just tracked the order and it says it has been cancelled. Anyone know why?
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perksie
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Only O2 can answer that I'm afraid, it could be due to the credit check.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Only O2 can answer that I'm afraid, it could be due to the credit check.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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