Order cancelled.

[Matt510]

I ordered an IPad Pro in December 2021, and after FOUR months of being told you have zero stock, I log on today to discover you have cancelled my order. 
Absolutely appalling, I have been with O2 for years, and have multiple bills come out of my account, but now that’s soon going to change. 

[Bambino · Accepted solution]

@Matt510 This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202 or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

[Ashumubu]

Hi can cancel my new order 

[Ashumubu]

Hi

[Ashumubu]

I watch 7 series 

[MI5]

@Ashumubu 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[Ashumubu]

Hi I order I watch 7 series  10days ago so please cancel me my order No is xxxxxxxxx

[Mod edit: Please do not post order numbers on the public board. Thanks!]

[MI5]

See above

[Ashumubu]

My 02 number is xxxxxxxxxxx this my number Hi I order I watch 7 series  10days ago so please cancel me my order No is xxxxxxxxx

[Mod edit: Please do not post order numbers on the public board. Thanks!]