cancel
Showing results for 
Search instead for 
Did you mean: 

Order Status

Anonymous
Not applicable

What are the different order status's from O2? I bought a new smart phone with 4G package last week and was expecting delivery this Friday the 20th. However on Monday I received an email from O2 saying "You'll be pleased to know that your order is on its way".

 

No its not because I called UKMail this morning and they don't have any record of the consignment number. So why have O2 sent me this email? On my order status page it just says 'in progress' so clearly it hasn't been posted yet. So why send the email? Highly confusing and conflicting information from O2.

Message 1 of 2
804 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
Ring o2 on 202 contract or 4445 payg is probably the best avenue for clarification.

Enjoy your new phone.

View solution in original post

Message 2 of 2
797 Views
1 REPLY 1

Anonymous
Not applicable
Ring o2 on 202 contract or 4445 payg is probably the best avenue for clarification.

Enjoy your new phone.
Message 2 of 2
798 Views