Order Incorrect

[Lou13]

I have just ordered an iPhone 14 plus over live chat (my error) and wanted the 125gb for £45. However, the woman has put it through as 5gb and now I have no data. I rang to cancel but as it's a click and collect this has to be done after 3 days which is not preferrable. What should I do? Why can't I just change the tariff through o2?

[madasaf1sh]

@Lou13 

Call the sales team on 0800 081 0255 as there is nothing anyone here can do.

[Lou13]

I've done that but none have been helpful. They told me they'd cancel it last night and haven't and also haven't offered a solution

[madasaf1sh]

@Lou13 

Try again this morning, as there is nothing anyone else can do here, or when you go into store to pick up, ask them ..