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[Anonymous]

trying to buy myself a galxy s4 and this comes up at the last hurdle.. any ideas?

my card number is correct and i have more than enough in the bank etc

[Anonymous]

Seen the same thing with a few orders to be honest. Thing that normally works is speaking to customer services, theres a way to 'abandon checkout' that the recontracting team has the ability to do. If the order is re-processed after this it sometimes works.

Not worked everytime but worth a shot!

Hope this helps

[Anonymous · Accepted solution]

Good advice there.

By ringing 202 from your mobile to 02's Customer Services thet will be able to assist.

Enjoy your new s4 when it arrives.   

http://www.o2.co.uk/contactus

[Anonymous]

I'd recommend that you contact one of the MODs and they will contact the person to give them your info and we can get it resolved.