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Online spend cap

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Jamie4
Level 1: Joiner
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‎07-01-2020 22:42 - last edited on ‎07-01-2020 23:25 by Moderator

‎07-01-2020 22:42 - last edited on ‎07-01-2020 23:25 by Moderator

Hi there,

I’m wondering if you can apply a spend cap online?

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MI5
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‎07-01-2020 22:45

‎07-01-2020 22:45

@Jamie4 

 

@Jamie4 wrote:
Hi there,

I’m wondering if you can apply a spend cap online?

Only when taking a new contract or upgrading.

Otherwise you need to call customer service Guide: How to find help & contact O2 

Guide: Spend Caps & Charge to Mobile on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151377 Posts
  • 648 Topics
  • 28830 Solutions
Registered:

‎07-01-2020 22:45

‎07-01-2020 22:45

@Jamie4 

 

@Jamie4 wrote:
Hi there,

I’m wondering if you can apply a spend cap online?

Only when taking a new contract or upgrading.

Otherwise you need to call customer service Guide: How to find help & contact O2 

Guide: Spend Caps & Charge to Mobile on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
Former Staff
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‎14-01-2020 16:18

‎14-01-2020 16:18

You should be OK with the above advice @Jamie4 but if anything comes up let us know. :wink:

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? :slight_smile:
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