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Level 1: Joiner
Posts: 1
Registered: ‎07-01-2020
Accepted Solution

Online spend cap

[ Edited ]

Hi there,

I’m wondering if you can apply a spend cap online?

Posts: 115,433
Topics: 571
Solutions: 15,797
Registered: ‎04-04-2012

Re: Pay monthly sim only

@Jamie4 

 


@Jamie4 wrote:
Hi there,

I’m wondering if you can apply a spend cap online?

Only when taking a new contract or upgrading.

Otherwise you need to call customer service Guide: How to find help & contact O2 

Guide: Spend caps on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 7,493
Registered: ‎18-02-2016

Re: Pay monthly sim only

You should be OK with the above advice @Jamie4 but if anything comes up let us know. wink

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