Solved: Online spend cap

Jamie4 · ‎07-01-2020

Hi there,

I’m wondering if you can apply a spend cap online?

MI5 · ‎07-01-2020

@Jamie4 wrote:
Hi there,

I’m wondering if you can apply a spend cap online?

Only when taking a new contract or upgrading.

Otherwise you need to call customer service Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-01-2020

@Jamie4

@Jamie4 wrote:
Hi there,

I’m wondering if you can apply a spend cap online?

Only when taking a new contract or upgrading.

Otherwise you need to call customer service Guide: How to find help & contact O2

Guide: Spend caps on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎14-01-2020

You should be OK with the above advice @Jamie4 but if anything comes up let us know.

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