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Re: Online payment unsuccessful..
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on 29-09-2014 22:28
@jonsie wrote:Scratch that....
One-off payment can be made by any of the following methods: Maestro, Mastercard, Visa, Visa Debit, American Express.
Wrong card then? Though I thought Maestro was out of the equation also?....
Re: Online payment unsuccessful..
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on 29-09-2014 22:30
Re: Online payment unsuccessful..
[ Edited ]- Mark as New
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29-09-2014 22:34 - edited 29-09-2014 22:35

Re: Online payment unsuccessful..
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on 30-09-2014 19:55
Hmm that's odd because Amex is one of the payment options on the website..In any case I have also tried with a Visa card(Barclays Direct Debit) and that was a no go either, it gets past barclays' security page then fails on o2's website..
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on 30-09-2014 20:01
A similar issue has been reported earlier by people trying to order the Moto 360......
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Online payment unsuccessful..
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on 30-09-2014 20:06
Have you tried calling customer service to make the payment?

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on 30-09-2014 21:52
Last time I called I was taken through the whole process over the phone then they simply sent me a link to pay online
Is it even possible to pay over the phone?
Re: Online payment unsuccessful..
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30-09-2014 21:56 - edited 30-09-2014 21:57
Yes, bills can be paid on phone.....
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Online payment unsuccessful..
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on 30-09-2014 21:58
Seems a strange way to help someone wanting to pay...
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