Hello! Just wondering if anyone has been in a similar situation and knows what to do..
I've been trying to place an upgrade order for an iPhone 6+ for the past few days and I simply cannot get past the payment section on the website, all I get is "Your payment has not been successful", I have tried different cards(debit and credit), different computers, different web browser, I've called the bank and card company and there are no problems on their side.. The online chat wasn't very helpful nor was calling o2. I can't place the order at my nearest o2 store until the next pre-orders have been fulfilled so I dont know what else I could try really..
Thanks for any help.
One-off payment can be made by any of the following methods: Maestro, Mastercard, Visa, Visa Debit, American Express.
Wrong card then? Though I thought Maestro was out of the equation also?....
Maestro are defunct now so who knows?
Yes, bills can be paid on phone.....
Track usage, upgrade and get support with the My O2 appDownload My O2