Solved: Online order

Stevieb72 · ‎30-06-2020

I upgraded online understanding it was next working day delivery if you ordered before midnight. I ordered on friday, it's now tuesday and no sign of my phone. Has anyone else experienced this?

Cleoriff · ‎30-06-2020

@Stevieb72

Yes many people have experienced the same. You need to contact O2 on any number in this guide Guide: Coronavirus Community Help and Support

0800 587 4005 is the best number to call. Ask them about the status of your order.

Veritas Numquam Perit

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Cleoriff · ‎30-06-2020

@Stevieb72

Yes many people have experienced the same. You need to contact O2 on any number in this guide Guide: Coronavirus Community Help and Support

0800 587 4005 is the best number to call. Ask them about the status of your order.

Veritas Numquam Perit

MI5 · ‎30-06-2020

@Stevieb72

Somany people experience the same thing due to O2 not having a live stock system.

Phones show in stock but they aren't so you are left waiting for more stock to come in.

You'll get an email with tracking details when it leaves O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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