So trying to cancel one of my contracts with O2, been in touch earlier in Jan and was asked to contact again on end of contract date (5th Feb).
Jumped online to have a chat and get it sorted but suddnely the online chat is no longer working and comes up with this message:
"We're just checking to see if there's an available agent."
Been happening now for 2 days...............
At the moment I'd rather use chat due to loss of voice, hence why I try to use the live chat.
I have a friend who used it yesterday, so my question is what is wrong with the chat?
It would seem now that because I haven't contacted O2 on the date I was asked too, they will charge me another months worth (30 day cancellation notice), to say that I am not happy is an understatement, especially when it would seem that I have been blocked from using live chat.
