cancel
Showing results for 
Search instead for 
Did you mean: 

OnePlus 6 delivery

GaryMcF
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I pre-ordered a Oneplus 6 last Friday. When will I get it?

Message 1 of 9
1,678 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122370 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @GaryMcF You will receive an email from O2 once your delivery has been dispatched. You will then be able to track your order online via My O2  https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

If you want further info, then please call customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 9
1,672 Views
8 REPLIES 8

Cleoriff
Level 94: Supreme
  • 122370 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @GaryMcF You will receive an email from O2 once your delivery has been dispatched. You will then be able to track your order online via My O2  https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

If you want further info, then please call customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 9
1,673 Views

MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Launch date is May 22nd
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 9
1,666 Views

Anonymous
Not applicable

The launch is tomorrow so you should receive a dispatch email today if you’re going to get it tomorrow 

Message 4 of 9
1,664 Views

Gthing2264
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Ive just ordered mine, have you had a despatched email yet?

Message 5 of 9
1,641 Views

fishermanG
  • 5 Posts
  • 0 Topics
  • 0 Solutions
Registered:

I can't seem to enter my card details on the payment page. It kept showing infinite loading logo. Did you have similar issue?

 

https://imgur.com/a/Ge227Ac

Message 6 of 9
1,625 Views

MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Demand will be high for this device so hopefully O2 will have ordered enough to satisfy all the pre-order demands.
If they have, you should all get your dispatch emails tonight slight_smile
@fishermanG I'd suggest you call customer services to circumvent the notoriously unreliable O2 online payment system http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 9
1,614 Views

ultraman1110
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

I just ordered mine, due to arrive on 24th May.

Have you heard anything since pre-odering?

Message 8 of 9
1,515 Views

Anonymous
Not applicable

@ultraman1110 You won’t hear anything until you receive a dispatch email 

Message 9 of 9
1,509 Views