OnePlus 5 stuck on silent.

[Cowanryan86]

My OnePlus 5 smartphone has switched itself to silent + I can't get it back off. Any ideas.

[MI5]

The most obvious suggestion is to hold volume up, but I guess you’ve tried that?

[MI5]

Suggestion here on OP forum https://forums.oneplus.com/threads/solved-please-help-cannot-get-my-phone-off-silent-mode.455157/

[pgn · Accepted solution]

The left-hand slider, take it all the way down, all the way to the top, and then see if it's fixed in the down position...?

[MI5]

That's the suggestion on the link I posted isn't it?

[pgn]

Dunno, @MI5 - I have the OP3T and it sometimes needs such treatment - I think the slider gets a thin layer of oxidation on it or something.

In case a bit of software has over-ridden the slider function, here's a little vid that shows you where to find the switches for slider functions in top, middle and bottom positions - if you haven't already been there, @Cowanryan86

You could also check the "keypad test" in the *#808#  test menu, it checks the 3 positions of the slider control button.

[Marjo]

Hi @Cowanryan86, did the above suggestions help with this or is it still stuck on silent? Please do let us know how you're getting on.

[Cowanryan86]

Hi yes I spoke to O2 online chat + got it sorted. The alert slider was sticking a bit. Sorted after a few mins of sliding it up + down lol.

[Marjo]

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@Cowanryan86 wrote:
Hi yes I spoke to O2 online chat + got it sorted. The alert slider was sticking a bit. Sorted after a few mins of sliding it up + down lol.

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Great to hear you got it sorted and thanks for coming back to let us know @Cowanryan86.

[MI5]

Glad you're sorted