Solved: One off payment

Loulou89 · ‎10-08-2020

I wanted to make a payment for my device plan but can’t seem to do it on my o2 app only for the airtime. I have called 202 off my phone went through the automated options etc then it spoke about covid and cut me off. How can I Pay this unless it’s for an emergency purpose no one will speak to you or anything.

Louise

MI5 · ‎10-08-2020

@Loulou89

Call payment management.
Number on this link Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-08-2020

@Loulou89

Call payment management.
Number on this link Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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