One off data bolt on

Bolt-on · ‎14-04-2020

Hi I’ve purchased 1GB bolt on data to keep me going until my monthly tariff is due which was the 13th April but I’ve had my bill and it’s still there saying expired 13th May, why is is called a one off if I’m going to be charged every month and how do I remove this bolt on?? Cheers

MI5 · ‎14-04-2020

@Bolt-on

It rolls over for one month or until all data is used. After that, it stops.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.