This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Once again not able to view my data allowance, anyone else experiencing the same

cyrillicguy
Level 8: Talented
  • 247 Posts
  • 31 Topics
  • 2 Solutions
Registered:

on ‎23-05-2015 18:22

on ‎23-05-2015 18:22

Hi,

 

Basically, as per subj - the data allowance info "is not available at the moment", no matter what you use, be it the website or the MyO2 app. This is going on for the past few days. Anyone else experiencing the same?

 

Cheers

Message 1 of 27
3,906 Views
0 Kudos
26 REPLIES 26

Cleoriff
Level 94: Supreme
  • 127594 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

on ‎23-05-2015 18:28

on ‎23-05-2015 18:28

Hi @cyrillicguy Mine seems ok. Viewing via Laptop?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 27
2,899 Views
0 Kudos

MI5
Level 94: Supreme
In response to Cleoriff
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎23-05-2015 18:35

on ‎23-05-2015 18:35

No, sorry. OK for me.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 27
2,893 Views
0 Kudos

cyrillicguy
Level 8: Talented
In response to Cleoriff
  • 247 Posts
  • 31 Topics
  • 2 Solutions
Registered:

on ‎23-05-2015 18:39

on ‎23-05-2015 18:39

@Cleoriff wrote:

Hi @cyrillicguy Mine seems ok. Viewing via Laptop?

Laptop, tablet, myO2 app...all the same... 😞

 

@Toby, would you do me a favour and pass this one on, cause next time I'll have to address a problem through the O2 Customer Service channels, I'll end up in a looney house or smth... Cheers slight_smile

Message 4 of 27
2,886 Views

gindygoo
Level 25: Hard Hitter
  • 1340 Posts
  • 59 Topics
  • 27 Solutions
Registered:

on ‎23-05-2015 18:40

on ‎23-05-2015 18:40

Mine's working as per normal too... Looks like it could be a glitch affecting just u 😞

Message 5 of 27
2,882 Views
0 Kudos

Anonymous
Not applicable
In response to gindygoo

on ‎23-05-2015 19:34

on ‎23-05-2015 19:34

Have you tried uninstalling, reinstalling the app, deleting your browsers cache or history
Message 6 of 27
2,844 Views
0 Kudos

Anonymous
Not applicable

on ‎23-05-2015 20:21

on ‎23-05-2015 20:21

Had my phone (Nokia 635) for a month and over last couple of days I am also experiencing this problem. Not only that but the Data section has now completely vanished. We shouldn't have to keep deleting and reinstalling the app all the time. Plus the online help chat has no text box so I can't even get help, so annoying.

Message 7 of 27
2,817 Views
0 Kudos

BigoAl
Level 1: Joiner
  • 3 Posts
  • 0 Topics
  • 0 Solutions
Registered:

on ‎23-05-2015 20:24

on ‎23-05-2015 20:24

I have just had the same problem so I checked this forum hoping for a resolution.
Message 8 of 27
2,814 Views
0 Kudos

perksie
Level 69: Guiding Light
In response to BigoAl
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

on ‎23-05-2015 20:27

on ‎23-05-2015 20:27

Have you tried clearing the browser cache?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 9 of 27
2,807 Views
0 Kudos

Anonymous
Not applicable
In response to perksie

on ‎23-05-2015 20:31

on ‎23-05-2015 20:31

Already suggested that @perksie it's all fine for me on the app also
Message 10 of 27
2,804 Views
0 Kudos
Top Kudoed Authors
View All
Top