On hold

[Huh_u_exist]

Just been on hold for 1hr 5 mins just to get a message saying we're closed now wtf they wonder why people leave waste of time ringing them

[MI5 · Accepted solution]

@Huh_u_exist 

8.00am is the best time to call

Guide: Coronavirus Community Help and Support 

[TallTrees]

Hi @Huh_u_exist 

Welcome to the o2 community forum..

Sorry you can't get in touch with o2 customer services easily, it has been very difficult since the covid-19 pandemic with social distancing rules, less staff etc.

Is there anything that the o2 community can help you with?  Understand sometimes has to be C.S.  The Chat help is also limited at the moment but they do pop up.

Best wishes 

TallTrees 

[Huh_u_exist]

Hi I need to change my number due to spam calls

[MI5]

@Huh_u_exist 

The only way is to call customer service Guide: Coronavirus Community Help and Support 

Guide: How to change your mobile number