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Huh_u_exist
Level 3: Thinker
  • 35 Posts
  • 15 Topics
  • 3 Solutions
Registered:

‎08-10-2020 21:18

‎08-10-2020 21:18

Just been on hold for 1hr 5 mins just to get a message saying we're closed now wtf they wonder why people leave waste of time ringing them
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MI5
Level 94: Supreme
  • 151194 Posts
  • 647 Topics
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‎08-10-2020 21:30

‎08-10-2020 21:30

@Huh_u_exist 

8.00am is the best time to call

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151194 Posts
  • 647 Topics
  • 28808 Solutions
Registered:

‎08-10-2020 21:30

‎08-10-2020 21:30

@Huh_u_exist 

8.00am is the best time to call

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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TallTrees
Level 51: Absolutely Fabulous 
  • 11981 Posts
  • 120 Topics
  • 397 Solutions
Registered:

‎08-10-2020 22:49

‎08-10-2020 22:49

Hi @Huh_u_exist 

Welcome to the o2 community forum..

Sorry you can't get in touch with o2 customer services easily, it has been very difficult since the covid-19 pandemic with social distancing rules, less staff etc.

Is there anything that the o2 community can help you with?  Understand sometimes has to be C.S.  The Chat help is also limited at the moment but they do pop up.

Best wishes 

TallTrees 



HAPPINESS IS BEE SHAPED

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Huh_u_exist
Level 3: Thinker
  • 35 Posts
  • 15 Topics
  • 3 Solutions
Registered:

‎08-10-2020 23:14

‎08-10-2020 23:14

Hi I need to change my number due to spam calls
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MI5
Level 94: Supreme
In response to Huh_u_exist
  • 151194 Posts
  • 647 Topics
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Registered:

‎08-10-2020 23:20

‎08-10-2020 23:20

@Huh_u_exist 

The only way is to call customer service Guide: Coronavirus Community Help and Support 

Guide: How to change your mobile number 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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