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On Line Help

Anonymous
Not applicable

Does anyone know why the on line help has been down for the last couple of days please?

Message 1 of 8
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MI5
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We've no idea but have asked why.
@Toby ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
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Cleoriff
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Oh dear...Sorted it isnt ? Evil

Veritas Numquam Perit

Girl in a jacket
Message 3 of 8
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MI5
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Nope!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 8
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Anonymous
Not applicable
Always on the weekends
Message 5 of 8
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MI5
Level 94: Supreme
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Maybe they just don't want to pay the overtime anymore?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 8
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Anonymous
Not applicable

They'll outsource that next

Message 7 of 8
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Toby
Former Staff
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Hi @Anonymous,

Sorry to hear you've had issues with getting into contact, we've had a few access issues over the last week. Can you pleas try again this morning? What query do you need help with?

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Message 8 of 8
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