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Old pay & go sim into pay monthly phone

Anonymous
Not applicable

Hi HELP

I have put my old sim into another phone all works except the texts

the message centre is wrong (pay monthly No.) but the phone wont do options to change states the value read from sim. but works ok in old phone

have been on web advice twice but all they do is send me the basic instructions for phone to change message centre but the phone gives no option to change any ideas please

thanks

 

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MI5
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Yes back up everything using PC suite http://www.nokia.com/global/support/nokia-pc-suite/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
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What phone have you put the sim into?

 

Does it give you the option to change the message centre number on the sim in the old phone?

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Anonymous
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Hi

the new!  phone is a Nokia C5 could not find message no on old phone put have put sim back into old phone and texts work ok tried back in C5 still wrong No.

thanks

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Liquid
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What was the old phone?

Here's how to get your c5 settings;
•Press Menu, and then select Messaging
•Press Options, and select Settings
•Select Text messages, and then select Message centres
•Select SIM message centre, and then select Message centre number.

 

change whatever you find in there to tel:+447802000332 and you should be good to go:)

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 4 of 27
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Anonymous
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Hi thanks
the phone wont let me change the number it states that unable to change settings value read from sim card? but sim card worked ok in my old phone?
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Liquid
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Hmm ok back to square one ill get back to you.

SIM card should be fine:)

 

EDIT: apparently if you foeve the phone to connect to a different network then reccomect to O2 afterwards it should reset the settings.

 

so it is displaying a different message center number?

 

try this one from o2s f&qs 

 

  1. Press Menu (left soft key)
  2. Highlight Messaging and Open (press Navi key)
  3. Press Options (left soft key)
  4. Highlight Settings and Select (left soft key)
  5. Highlight Text message and Open (press Navi key)
  6. Highlight Message centres and Open (press Navi key)
  7. Press Options (left soft key)
  8. Highlight New message centre and Select (left soft key)
  9. Highlight Message centre name and press Change(Navi key), enter O2 then press OK (left soft key)
  10. Highlight Message centre number and pressChange (Navi key) enter either,
  1. Press OK (left soft key)
  2. Press Back (right soft key) twice
  3. Highlight Message centre in use and Change(press Navi key)
  4. Highlight O2 and press OK (left soft key).
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 6 of 27
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Anonymous
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Hi 

have tried disconnect from 02 then back again - no change

have run thru your list back on pressing option there is no option to change message centre

the sim must be ok as works in old phone so must be some setting on the phone itself?

 

thanks for help so far

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Liquid
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Hmm wierd.

Ok where'd you get this other phone from? Is it locked to O2?
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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Anonymous
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got the phone from my wife who had 02 pay monthly
she got from 02 web site on 2 year contract but know has a new phone so i get the old one
dont know if locked or not
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Liquid
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Shouldn't be locked I was just wondering if it was for another carrier.

Ok well your both pay monthly so have the same message center number.

Yet phone doesnt recognise the correct one.

Is the software the latest iteration?
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
Message 10 of 27
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