Solved: Old number

Chips · ‎19-02-2019

Filled in pac form but still unable to use old phone number on my new phone.

MI5 · ‎19-02-2019

Hi @Chips did you follow the help here ?

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

If so and you're still having problems, give cust service a call http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-02-2019

Hi @Chips did you follow the help here ?

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

If so and you're still having problems, give cust service a call http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎20-02-2019

Let us know how you get on with this @Chips, any help from the advice above by @MI5?

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