cancel
Showing results for 
Search instead for 
Did you mean: 

Old number

Chips
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Filled in pac form but still unable to use old phone number on my new phone.

Message 1 of 3
768 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

Hi @Chips did you follow the help here ?

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

If so and you're still having problems, give cust service a call http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 3
765 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

Hi @Chips did you follow the help here ?

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

If so and you're still having problems, give cust service a call http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
766 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Let us know how you get on with this @Chips, any help from the advice above by @MI5? slight_smile

Message 3 of 3
685 Views