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Old number not ported yet

peace1739
Level 1: Joiner
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I have activated my new O2 SIM on 3rd Dec and my old number (Vodafone) still not ported across. I have provided PAC code while ordering the SIM and then also submitted the online form but no luck at all. I tried calling customer service and it refers back to O2 website. No customer agents available for a chat session. Anything else should I try? Thank you.

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jonsie
Level 94: Supreme
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Hi 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them on 0800 081 0255

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jonsie
Level 94: Supreme
  • 86488 Posts
  • 594 Topics
  • 4956 Solutions
Registered:

Hi 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them on 0800 081 0255

View solution in original post

Message 2 of 2
113 Views